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Cookies

Cookie Notice

Last updated 2 September 2026

This Cookie Notice explains how SurgeonAI uses cookies, SDKs, pixels, local storage, and similar technologies when you visit our website or use the Service.

1. What these technologies do

Cookies are small files placed on your device. Similar technologies may store or read information from your browser or device. They can be necessary for the Service to work, remember choices, understand performance, and—where you permit it—measure communications or marketing.

2. Our categories

CategoryPurposeConsent position
Strictly necessarysecurity, fraud prevention, load balancing, account login, session management, preference storage necessary to provide the Servicealways active; cannot be switched off through the banner
Functionalremember non-essential preferences, such as display settings or accessibility choicesenabled only where permitted by law or with consent where required
Analyticsunderstand aggregate use, diagnose performance, and improve the website and Service. We use Google Analytics 4 for this, and nothing elseoff by default; nothing is requested from Google, and no analytics cookie is set, until you consent
Marketingmeasure campaign performance or deliver personalised advertisingoff by default; consent required where applicable

3. Your choices

When required, we will ask for your consent before placing non-essential cookies. You can accept, reject, or change your choice at any time via the Cookie settings link in the website footer. You can also manage cookies through browser settings, although blocking necessary cookies may prevent parts of the Service from working.

These are the only cookies SurgeonAI sets itself. All are first-party and strictly necessary; none are used for analytics, profiling, or advertising. The third-party analytics cookies that Google Analytics sets once you consent are listed separately in section 6.

NameCategoryPurposeDuration
panel-authStrictly necessaryYour signed-in session. It holds a signed session token, is marked httpOnly so page scripts cannot read it, and is sent only to SurgeonAI7 days from sign-in
panel-2fa-pendingStrictly necessarySet only if you use two-factor authentication: it links your correct password to the code you are about to enter. It is not a session and cannot access your account on its own5 minutes
panel-oauth-stateStrictly necessarySet only while you sign in with Google: it holds the one-time verification secret that ties Google’s reply to the browser that started the sign-in. It is httpOnly, is not a session, and is deleted when sign-in completes10 minutes
panel-force-reset-pendingStrictly necessarySet only when your account must choose a new password before continuing (for example after an account migration): it links your successful sign-in to the password change you are about to make. It is not a session and cannot access your account on its own10 minutes
demo-sessionStrictly necessarySet only when you choose a demonstration persona in a demo or development build. It names the sample persona whose fictional data you are viewing and never grants access to a real account24 hours, or until you leave the demo

5. Local storage we use

The items below are not cookies. They are stored in your browser’s local storage and stay on your device; none of them is transmitted to us unless the row says otherwise, and only one does — the referral code, which is sent with a checkout request at the moment you choose a plan. You can clear them at any time through your browser’s site-data controls.

KeyPurposeDuration
surgeonai.consentRecords your response to the cookie and privacy banner so we do not ask againUntil you clear site data
surgeonai.themeRemembers whether you chose the dark or light appearanceUntil you clear site data
surgeonai.soundRemembers whether you switched off the ambient audio on our websiteUntil you clear site data
surgeonai.tutor.autottsRemembers whether you want the AI tutor’s answers read aloud automaticallyUntil you clear site data
surgeonai.tutor.langRemembers the language you selected for AI tutor contentUntil you clear site data
surgeonai.tourRemembers where you are in the guided product tour so it can pause and resumeUntil you clear site data
surgeonai.consent.autottsRemembers whether you want the consent-conversation trainer’s patient replies read aloud automaticallyUntil you clear site data
surgeonai.viva.autottsRemembers whether you want the viva examiner’s questions read aloud automaticallyUntil you clear site data
surgeonai.referralRemembers a referral or promo code you typed or arrived with (a ?ref= link) so it is prefilled when you choose a plan; it is sent to us only when you start a checkoutUntil you clear the field or your site data
surgeonai.podcast.<id>Remembers how far into a podcast episode you listened so it resumes where you stopped. One entry per episode you have played, on this device onlyUntil you clear site data

6. Analytics cookies (Google Analytics 4)

If you consent to analytics cookies, our website loads Google Analytics 4, provided by Google Ireland Limited, so that we can see how many people visit, which pages they read, and where the site performs poorly. Nothing is requested from Google — not the measurement script, not a cookie, not a “consent denied” signal — until you have consented. IP addresses are anonymised by Google Analytics 4, advertising features and ad personalisation are switched off, and we read the results only in aggregate. Google Ireland Limited is listed on our Sub-processors page.

CookieSet byPurposeDuration
_gaGoogle Analytics 4Holds a randomly generated identifier so that repeat visits are counted as one visitor rather than several. It carries no name, email address, or SurgeonAI account identifier2 years
_ga_<container>Google Analytics 4Holds the state of your current visit for our specific Analytics property, whose identifier completes the cookie name2 years

You can withdraw analytics consent at any time from the Cookie settings link in the website footer. When you do, we switch measurement off for your browser immediately and expire the two cookies above; you can also clear them through your browser’s site-data controls.

SurgeonAI sets no marketing cookies and uses no advertising pixels, and we do not combine what Google Analytics measures with your account or your learning data.

We will update this inventory when our technology changes. For general privacy information, see our Privacy Notice.